FAQS
WHEN WILL MY ORDER BE SHIPPED?
We do not charge anything for shipping in the USA.
Shipping charge: Free for all orders.
Handling time: 1-2 business days
Transit Time : 5-8 business days
WHAT IS YOUR RETURN POLICY?
To return your merchandise, please email: Support@aliixpress.store for the return address and always include your ORDER NUMBER and FULL NAME.
For more details: refund-policy
CHANGE OR CANCEL MY ORDER
You may exchange or cancel your order and address details within 24 hours after purchasing. Please contact Support@aliixpress.store as soon as possible with your change requests, and label the subject line: CHANGE MY ORDER or CANCEL MY ORDER and make sure to include your FULL NAME and ORDER NUMBER. We will confirm your changes have been made.
WHO DO I CONTACT FOR PRESS INQUIRIES?
For all press inquiries, email Support@aliixpress.store, and your email will be forwarded to the right person!
WHAT CARRIER DO YOUR ORDERS SHIP WITH?
All US orders are shipped via Port Express.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards through our merchant service provider American Express, Apple Pay, Diners Club, Discover, Mastercard, and Visa.
HELP & CONTACT US
Email: Support@aliixpress.store
Phone: 11111111
Address: usa ca